How It Works

Our quality standard are set extremely high, with many metrics and analytics to ensure we maintain these standards for all our millwork products.

1. Initial Consultation

The first step in our process is developing a clear and certain understanding of the customer’s needs to guarantee accurate millwork and design.

2. Source Materials

Next, we source the highest quality materials, use industry-developed best practices, and employ well-maintained and properly calibrated equipment appropriate to each project.

3. Careful Work

Our rigid quality-control inspection process seeks out any defects or inaccuracies before the product is prepared for delivery or shipment, thereby providing a highly desirable outcome.

Frequently Asked Questions

I have a general idea of what I need. Can Aaron & Co. help me with design?

Answer: Yes! Complete customer service is at the core of Aaron & Co.’s business philosophy. To that end, we strive to provide our customers with effective lines of communication and to ensure that their goals are met completely. We can provide simple pencil-and-paper sketches or more detailed CAD-based renderings suitable for presentation.

2: Can Aaron & Co. ship or deliver my product(s)?

Answer: Yes. We currently deliver to the local Charlottesville, VA area, and can ship to other areas of the country via UPS, FedEx, freight companies, etc. International shipping is determined on a case-by-case basis.

3: How long will it take to receive my product(s)?

Answer: This is a question without a simple answer. We do our best to fulfill your order in a timely manner. A lot of this schedule depends, however, on the current state of our shop schedule, material availability/lead times, the complexity of your project, and other factors. Once we have finalized your work order and received your deposit, we can better assess the timeframe for delivery.

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